Medical negligence
If you have been harmed by care that went wrong, there are ways to raise concerns and get information. This is general information, not legal advice.
- Updated August 2026
- Clinical review pending
- 1 source
At a glance
- You can raise concerns through the NHS complaints process.
- Medical negligence is a legal matter — get advice from a qualified solicitor.
On this page (2 sections)
Overview
If you think something has gone wrong with your care, you can raise it through the NHS complaints process, which can help you get answers [1]. Medical negligence is a legal matter, and this page is general information only, not legal advice.
Getting advice
If you are considering a legal claim, you should get advice from a qualified solicitor, as there are time limits for bringing claims.
Sources
- Department of Health & Social Care (GOV.UK). The NHS Constitution for England (opens in new tab) Updated 17 August 2023. Accessed 12 August 2026.
About this page
- Written by
- Consumer Health editorial team
- Medical review
- Pending — this page has not yet been reviewed by a named clinician. Read our medical review policy.
- Last updated
- August 2026
- Next review due
- August 2027
Important: This information is for general guidance only and does not replace professional medical advice. It is not intended to diagnose or treat any condition. Always speak to a qualified healthcare professional — such as your GP or pharmacist — for advice about your individual circumstances, and do not start, stop or change any prescribed treatment based only on this page. If you think you are having a medical emergency, call 999. Consumer Health is an independent health-information resource and is not the NHS or a government body.
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